British Columbia Water Treatment Experts

Pace Solutions was founded in British Columbia in 1983 and has been serving the province for over 40 years. Our BC team provides preventative maintenance, Legionella risk management, and energy-saving water treatment programs for commercial, institutional, and industrial facilities across Greater Vancouver, the Lower Mainland, Vancouver Island, and the BC Interior.

Greg Fournier
Regional Manager – British Columbia

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Pace Solutions is proud to be serving Canada in the following locations:

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Vancouver Water Treatment Services

The Pace Solutions BC team understands the specific water chemistry and environmental conditions that make industrial water treatment in this province uniquely demanding. Vancouver’s municipal water supply is sourced from the Capilano, Seymour, and Coquitlam mountain watersheds. This rainfall and snowmelt travels through granite bedrock rather than mineral-rich limestone. The result is one of the softest municipal water supplies in Canada. Soft water carries almost no dissolved calcium or magnesium, which means it lacks the protective mineral film that naturally coats pipe walls in harder-water cities. Left untreated, it is chemically aggressive toward boilers, closed-loop systems, heat exchangers, and cooling towers. This can corrode metal surfaces from the inside in ways that remain invisible until a system fails or a leak develops.

British Columbia’s coastal climate adds further complexity. High humidity and mild but wet winters create conditions where biological growth, including Legionella, can establish and persist in water systems year-round. The City of Vancouver has responded with one of the most structured building water system compliance programs in Canada, requiring operating permits, monthly Legionella testing, and documented maintenance logbooks for cooling towers and water features. Pace manages this regulatory burden on behalf of its Vancouver clients, from permit applications and renewals through to monthly laboratory sampling and reporting.

Our fully trained technicians bring Pace’s 40+ years of situational and formulation expertise to every service visit. Pace holds the largest team of Certified Water Technologists (CWT) in Canada, a designation that represents the highest level of professional accreditation in the water treatment industry.

Industries we serve in Vancouver are:

  • New Construction Development
  • Commercial & Residential Buildings
  • Healthcare Facilities
  • Educational Buildings & Facilities
  • Government Facilities
  • Production Plants
  • Manufacturing Facilities
  • Food Processing Facilities
  • Stadiums & Public Facilities
  • Greenhouses & Growing Operations

Many facilities across British Columbia operate complex water systems that require careful management to protect equipment performance, energy efficiency, water quality, and long term asset life. Water chemistry, system design, operating conditions, and regulatory expectations can vary significantly between industries and building types. Pace Solutions provides tailored water treatment programs designed to support reliable operation, reduce corrosion and scale, improve system efficiency, and help customers meet applicable health, safety, and environmental requirements. Our technicians are trained to understand the operational and compliance needs of the sectors they serve.

Water Treatment Challenges We Solve Across BC include:

  • Corrosion
  • Scale buildup
  • Legionella
  • Plugged pipes
  • Leakage
  • High energy costs

HVAC Water Treatment for Cooling Towers & Closed-Loop Heating in BC

Clean and efficient water systems require more than periodic maintenance. They require a treatment partner who understands your systems, your compliance obligations, and your energy targets. Our technicians live and work across BC and have been managing building water systems in this province for decades. Whether we are servicing a closed-loop heating system, potable drinking water, or a cooling tower, we use proprietary, environmentally friendly treatment chemistry including EndoTherm, which is proven to reduce heating and cooling energy consumption by up to 15%.

The City of Vancouver requires operating permits for cooling towers and certain other building water systems, along with monthly Legionella testing while those systems are in operation. Our team manages these compliance obligations, including permit applications, renewals, maintenance logbooks, monthly sampling, and laboratory reporting, on behalf of our clients.

Our Vancouver service territory currently includes:

  • Greater Vancouver
  • Lower Mainland
  • Vancouver Island
  • BC Interior
  • Okanagan
  • Kelowna
  • Vernon
  • Burnaby
  • Richmond
  • New Westminster
  • Surrey
  • Victoria

Pace Solutions Service Divisions

Our solutions fall into at least one of our four Service Divisions. Look for these symbols throughout our website and on our products to help you find the solution that fits.

Four solutions logos, Water Treatment, Cleaning & Disinfecting, Energy Efficiency, Water Pre-Treatment

Frequently Asked Questions

Pace Solutions provides legionella risk management, closed-loop heating and cooling treatment, cooling tower programs, boiler and steam boiler treatment, pre-treatment, potable water treatment, plant shutdown, and cleaning and disinfecting, all supported by e-Service Reporting and Pace RemoteLink remote monitoring.

Vancouver water is naturally soft and acidic. Metro Vancouver’s municipal water is among the softest in Canada, with mineral levels low enough to accelerate corrosion of copper pipes and plumbing fixtures. With almost no dissolved minerals to coat pipe walls, untreated water attacks boilers, heat exchangers, and closed-loop systems from the inside. The damage is invisible until something fails.

Yes. The City of Vancouver requires cooling towers to hold an operating permit, maintain a logbook, and submit monthly Legionella test results. Pace Solutions manages the entire process for companies including permits, renewals, monthly sampling, laboratory submission, and portal reporting, on behalf of clients.

To remain compliant in Vancouver, cooling towers require monthly Legionella sampling and a minimum of one annual offline disinfection. Beyond these mandates, the optimal service interval varies based on the size and biological risk of your equipment. Pace provides custom site evaluations to ensure your maintenance plan balances regulatory safety with peak system efficiency.

A closed-loop system recirculates the same water continuously through a building’s heating or cooling circuit. Because the water is never replaced, corrosion and biological growth accumulate over time. Regular testing, treatment and filtration are critical to increasing equipment lifespan.

Pace Solutions serves communities throughout the Lower Mainland, Vancouver Island, the BC Interior, and the Okanagan, including Kelowna, Vernon, Victoria, and surrounding areas. Contact us to confirm coverage for your specific location.

Founded in BC in 1983, Pace Solutions offers a local legacy backed by the largest team of Certified Water Technologists in Canada. Our 95.6% annual client retention rate, with many partnerships spanning over 20 years, reflects the trust we build through our VERITAS framework. This commitment to accountability ensures that every service visit is fully documented and every proprietary treatment, including the energy-saving EndoTherm additive, is applied with the integrity and safety our community expects.

Yes. Scale and corrosion on heat transfer surfaces force systems to work harder and consume more energy. Pace treatment programs help ensure peak heat transfer and uses EndoTherm as part of its energy efficiency programs — proven to reduce heating and cooling energy consumption by up to 15% in eligible systems.

Yes. Pace Solutions provides specialized water treatment and energy conservation services to healthcare facilities across Vancouver and the rest of British Columbia. Healthcare environments are unique because they typically operate complex steam and hydronic systems, as well as critical cooling infrastructure. These systems must meet rigorous safety and regulatory standards to protect patient health and ensure operational continuity.

Yes. Pace holds the largest number of Certified Water Technologists in Canada. All technicians are members of the Association of Water Technologies and regularily attend Pace Academy, the company’s internal training program.


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